Política de privacitat

The Basics: What We Collect and Why

When You Register a Domain

To register a domain, we need:

• Your name and organization (if applicable)
• Email address
• Postal address
• Phone number

Why we need this: Domain registries require this information. It's not optional. It's how domain registration works globally.

What happens to it:

1. We send it to our domain registrars (OVH, Gandi, or Namecheap)
2. They send it to the domain registry (like Verisign for .com domains)
3. The registry becomes the data controller for that information

About WHOIS (the public domain directory): Domain owner info is traditionally published in WHOIS, where anyone can look it up. We automatically protect you from this:

• WHOIS privacy is ON by default for all YorName domains
• Your name and address are hidden (shown as "REDACTED FOR PRIVACY")
• Only an anonymized email address is visible
• You can turn this off if you want your info public (we don't recommend it)

Your YorName Account

We also store:

• Your login email and password (encrypted)
• Payment history (which payment method you used and when)
• Domain management activity
• Customer support conversations

We never store your credit card numbers, bank details, or other payment method details. Those go directly to payment processors.

Why we store what we do: To provide your account, show your purchase history, and help when things go wrong.

When You Use Our Website or App

Like most websites, we collect:

• Which pages you visit
• Device and browser info
• IP address and general location

Why: To make the service work, fix bugs, and improve the experience.

We use these cookies:

• Google Analytics (site traffic and usage)
• Cloudflare Insights (site performance and security)
• Google Play Store cookie (if you use our Android app)

You can block cookies in your browser settings, though some features might not work as well.

Who We Share Your Data With

Domain registrars (OVH, Gandi, and Namecheap): We're a reseller, so we register domains through them. They need your registration info to complete the registration. Your registrar may also be required to share your registration data with ICANN and other regulatory bodies under their own policies.

Domain registries: The registries that control .com, .org, etc. receive your registration info. Once they have it, they're responsible for it under their own policies and ICANN rules.

Payment processors: Depending on how you pay, your transaction is processed by: PayPal, PayPro Global, Omise, Apple Pay, or Google Pay.

Cloudflare: We use Cloudflare for network routing and security. Cloudflare processes web requests (including IP addresses) when you use our website and app. Because YorName and SimDif share an account, this applies to both services.

Important: We never see or store your credit card numbers, bank account details, or other payment credentials. Those go directly to the payment processor.

That's it. We don't share your data with marketers, data brokers, or anyone else. No "trusted partners" getting your info for vague purposes.

About Your YorName and SimDif Accounts

Your YorName and SimDif accounts are linked and share the same login.

Important for your data:

• You can close your YorName account by writing to us at [email protected]. You can also close your account by logging into SimDif, provided you have no active domains or subscriptions.
• Even if you have never logged into SimDif, you can still login with your YorName credentials. Your data is deleted immediately.

Exception: You can't delete your account if you have active domain registrations or subscriptions.

See SimDif's privacy policy at: https://privacy-en.simdif.com/

Your Rights and How to Use Them

You can:

• See what data we have about you
• Update incorrect information
• Delete your account and all data
• Object to certain uses

How to do it: Go to Settings in your YorName account. Most actions (updating info, deleting account) are self-service.

Important about account deletion:

• If you have no active subscriptions or domains, deletion is immediate
• If you have an active subscription, cancel it first, then delete
• If you have an active domain, you'll need to wait until it expires (or transfer it to another registrar first)

For questions, email: [email protected]

Where Your Data Lives

Your account and website data: Stored on OVH servers in France.

Website backups: Also in France.

Domain registration data: Your registration details are held by the registrar managing your domain (OVH, Gandi, or Namecheap) and passed to the relevant registry and regulatory bodies (such as ICANN). This data is stored according to each registrar's own policies and may be held outside the EU.

Processing: Some data gets sent to payment processors in various countries depending on the service (PayPal in US, Omise in Thailand, etc.)

EU users: Your account and website data stays in the EU. Domain registration data held by registrars and registries may be stored elsewhere, depending on the registrar and registry involved.

How Long We Keep Your Data

While your account is active: We keep everything you need to use the service.

When you close your account: We delete all data immediately (unless you have active domains or subscriptions preventing closure).

If your account goes inactive: If you have no active subscriptions or domain registrations, and your account is completely inactive for 1 year, we automatically delete all your data.

Exception: Domain registration info sent to registries follows their policies, not ours. OVH and Gandi both retain for 1 year (required by French law and GDPR). Namecheap retains data according to its own privacy policy. Registries have their own retention policies.

Security

What we do:

• Data encrypted in transit (HTTPS)
• Passwords encrypted in our database
• Servers in secure French data centers
• Access limited to employees who need it
• Regular security updates

What you should do:

• Use a strong, unique password
• Don't share your login
• Contact us immediately if you suspect unauthorized access

No system is perfect. If we have a data breach, we'll notify you and relevant authorities as required by law.

Legal Stuff (Required by GDPR)

Data controller: Simple Different Co., Ltd., based in Chiang Mai, Thailand

Legal basis for processing:

• Domain registration: Contractual necessity
• Account management: Contractual necessity
• Emails and updates: Legitimate interest (you can opt out)
• Analytics: Legitimate interest

Your GDPR rights include: Right to access, rectification, erasure, restriction, data portability, and objection. To exercise these rights or if you have concerns, email: [email protected]

Supervisory authority: You can lodge complaints with your local data protection authority. For France (where our data is stored), that's CNIL.

Contact for domain registrars:

• OVH privacy: https://www.ovhcloud.com/en/terms-and-conditions/privacy-policy/
• Gandi privacy: https://www.gandi.net/en/contracts/privacy-policy
• Namecheap privacy: https://www.namecheap.com/legal/general/privacy-policy/

Children's Privacy

YorName is not intended for children under 13. We don't knowingly collect data from children. If you're a parent and believe your child has used YorName, contact us and we'll delete their data.

Changes to This Policy

We'll update this policy occasionally. Your continued use after changes means you accept them.

Questions?

Email: [email protected]

We're a small team (12 people). You'll hear from a real human.

Want to complain? Email us first. If you're unsatisfied, you can contact your data protection authority.

About Our Approach to Privacy

Unlike most domain registrars, we built YorName with privacy-by-default:

• WHOIS privacy is automatic and free
• We don't monetize your data through ads or "partners"
• We don't store your payment credentials
• Domain prices are set at break-even (we don't profit from domain sales)
• We follow the same ethical principles as our parent company, Simple Different

This is what we mean by "simple and different."